How do I set up my Blink system?
- Plug the Sync Module into any wall outlet
- Launch the Blink app for iOS or Android and run the Setup Wizard
- Place your Blink unit(s) wherever you’d like
- Once these steps are complete, Blink’s wire-free design and included mount make it simple to shift or relocate your units. Learn more here.
Where can I find the Blink app?
Can the Blink app be accessed from more than one device?
Yes! You can download our app to as many iOS and Android devices as you’d like, so the entire household can receive alerts or check in at home. Please note that Blink’s initial release will only allow for one active Live View feed at a time.
Where can I place my Blink camera units?
Anywhere! With no wires or cords to worry about, Blink is designed to go where other systems cannot. Place it on a bookshelf, desk or tabletop, attach it to the wall or ceiling, or mount it in a corner.
Does Blink work outside?
The Blink indoor cameras, are not meant for outdoors however customers have successfully used a Blink indoor camera in protected outdoor areas (such as under an awning, on a covered porch, etc.) as long as it remains dry and within its operating temperature range of 32° to 95° F (0° to 35° C). The indoor camera is not waterproof and any exposure to moisture and/or temperatures outside the operating range will void our one-year limited warranty. Our Blink XT2 cameras are weather-resistant, have an operating temperature of -4° to 113° F (-20° to 45° C) and can be used outside.
Can I schedule times for Blink to automatically arm and disarm?
You are able to schedule times in advance for your Blink System to automatically arm or disarm for motion detection on a set schedule.Learn how to use this new feature here.
I have multiple Blink systems – can I access them from the same account?
You are able to set-up and access separate Blink Systems from the same account by using our multi-system support feature.. To get started with multi-system support, check out our support article.
How is Blink mounted?
Should you choose to place Blink somewhere other than a bookshelf or other flat surface, the camera units can be attached to the wall with the included mounting kit that allows for a screw mounting option. For more detailed information, check out either of the following support articles: how to mount your Blink Indoor camera or how to mount your Blink XT2 camera.
Does Blink pan and tilt?
Blink’s included mount will allow you to easily adjust the positioning of, and pan, tilt or swivel the camera. Blink’s positioning and/or view cannot yet be controlled via the app.
What is the range of the Sync Module? How far away can camera units be placed?
Assuming a fairly standard home (single building, no unusually dense construction materials), the Sync Module should be able to communicate with Blink units up to (and perhaps over) 100’ away in any direction.
How many cameras can I add to a single system?
You can have up to 10 Blink devices per sync module as long as they are all within the 100ft operating range of the sync module in any direction. The cameras on the sync module can be in any combination.
Will my pet set off Blink’s motion detector?
To help account for pets, Blink’s motion detector can be adjusted for sensitivity. Currently the sensitivity is the same for the Blink and Blink XT2.
Can Blink detect motion through a window or glass?
No, Blink’s PIR sensor cannot detect motion through glass, so a Blink or Blink XT2 camera positioned behind a window will not create clips when armed. However, it can be faced out a window, or through glass, for use with Live View.
What kind of batteries does Blink use? Are they easy to replace?
Blink is powered by two AA Lithium batteries. All systems will ship with batteries, and they’re easy to replace when the time comes; simply slide open the battery compartment, take out the old batteries, and insert the new set.
How long does the battery last?
With standard use, Blink’s battery life should now last two years.
Where is recorded video stored?
Blink’s default setting will store all video on our secure servers, which you can access directly via the Blink App. You also have the ability, at any time, to download a clip or clips from the server and save to your preferred location.
Are video clips limited to five seconds? Can I change that?
The default length for video clips is 5 seconds. This is the most energy efficient mode. You can adjust the timing for each camera to record for up to 60 seconds.
What’s Live View?
Live View mode allows you to view any camera from the Blink app, at any time, whether or not you’ve received an alert.
Can I record when I’m in Live View mode?
Live View Recording is now available on the Blink XT2 cameras only.
Is Live View continuous?
With Blink’s Live View feature you can stream 30 seconds of live video at a time. After 30 seconds, a pop-up will appear asking you if you want to “Continue” and you can tap this to keep watching, however it will not stream video continuously.
How much storage do I get for recorded videos?
Blink’s server provides each system storage for up to 7,200 total seconds of video (or 1,440 five-second events). If you reach your storage limit, your oldest alert clips will be overwritten by the newest.
How much data does a single clip use?
A five-second motion clip with audio will use up to 750KB of data. This is important to note in the event that you are accessing clips via a cellular network, rather than a WiFi connection.
Does Blink integrate with other Smart Home platforms and devices?
Blink currently integrates with Amazon Alexa, through the “Blink for Home” skill found in your Amazon Alexa APP and with IFTTT.
Does Blink integrate with Amazon Alexa?
We are pleased to announce that Blink now integrates with Amazon Alexa-enabled devices including Amazon Echo, Dot, Tap, Show, Spot, FireTV, Fire TV Cube, Fire TV Stick and Fire Tablets. All Blink users who own these devices can now control their Blink system without lifting a finger, using voice alone.
Please note that this Alexa Skill is currently only available in the US, Canada, UK, and Germany. We will be adding this support to other regions in the near future.
What if I don’t have WiFi?
Blink currently requires a 2.4ghz WiFi-based Internet connection to operate.
What are the monthly fees?
$0! We want Blink to be both affordable and hassle-free, so there are no contracts or monthly fees for the included storage or features.
Does Blink come with a warranty?
Yes! A one-year, limited warranty will accompany all Blink systems.
I have a question not addressed here. How do I find the answer?
What happens to the Blink and Blink XT outside of the operating temperature range?
Placing the camera outside of the operating temperature voids our warranty. You could also suffer from poor performance, lag time issues, and quickly draining battery life as a result.
Where do I get answers to my customer support questions?
Please visit our support site to find answers to your questions and to contact our customer service team. http://support.www.timkoenning.com/
You can also get help from other customers in our community forums.
Do you have a Blink System Status page, How do I find the status of the Blink system?
The homepage of our support page is also our status page. http://support.www.timkoenning.com/